Terms & Conditions

In these terms

Goods means the window films or other products Supplied by Windowfilm.ie and the subject of the order made by You.

You and Your means the person ordering Goods from Windowfilm.ie

Windowfilm.ie or We or Us or Our means Vision Branding whose registered office is at
Unit 1, M50 Business Park, Ballymount Avenue, Ballymount, Ball, Dublin 12, D12 HP11.
P: 01 6852177, e: [email protected]

Our Contract

A legally binding contract with You will only arise once Windowfilm.ie has received payment for the Goods in full from You.


The price for any Goods ordered by You will be the price shown at the time You place Your order and will include all taxes applicable from time to time.

Delivery charges are added at the checkout. If there is any change in the delivery charge payable We will notify You before Your order is accepted by Us.

We process debit/credit cards when We receive Your order or as soon as reasonably practicable thereafter.

Right for you to cancel your contract

You cannot change or cancel Your order if the Goods You have ordered are manufactured, measured or custom-made to Your requirements or specifications as these Goods will not be re-sale able by Us. Once Your order has been accepted by Us in relation to such Goods and entered on Our manufacturing process We are unable to accept any changes to these Goods or cancellation of Your order without levying a handling charge (see below). If prior to delivery You do wish to change Your order or cancel it after We have accepted it, please contact us as soon as possible and We will try to assist You.

Our acceptance of cancellation of Your order will be subject to retention by Us of a handling charge equal to 30% of the price paid by for these manufactured, measured or custom-made Goods. The balance of the price paid will be reimbursed to You within 30 days of notification of cancellation.

Cancellation by us

We reserve the right to cancel Your order if We have insufficient stock to deliver Goods You have ordered, if the design You have chosen is not available in the dimensions You have provided, if You require delivery outside Republic of Ireland, or if one or more of the Goods You ordered was listed at an incorrect price due to a typographical error or an error in the pricing information made by Us and/or received by Us from Our suppliers. If we do cancel Your order We will notify You and will refund Your payment as soon as possible but in any event within 30 days of Your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Stock Shortages

If the Goods You order are not available We will notify You as soon as possible and suggest a suitable replacement.

Product descriptions and measurement

The product information and photographs contained within Our website are provided for illustrative purposes only and We cannot warrant they are accurate. If You are in any doubt as to the precise nature of the product You wish to order You are advised to request a sample prior to order.

As the Goods You order are manufactured according to the design and measurements You provide in Your order, it is very important that Your order is accurate in this respect. We cannot accept the return of Goods by reason of the design or measurements You provided being incorrect. We recommend that You contact Us if You would like guidance on how to take the required measurements accurately. Whilst every attempt will be made by Us to ensure that the Goods sold and delivered match in every respect any sample or description shown or given or sent to You, any minor or immaterial variation or change in colour or pattern between the sample or description and the Goods delivered shall not entitle You to reject the Goods nor to claim any compensation for such variation or change.

Delivering your goods

We always aim to dispatch the Goods as quickly as physically possible. We use An Post and other dispatch companies to that purpose.

We will dispatch Your Goods to the address You have provided on Your order within 10 working days of the day Your order was received by Us. Ownership of, and risk in, the Goods will pass to You once they have been delivered to You.

It is Your responsibility to be available to receive post and deliveries. If delivery attempts fail the goods may be returned to Us & extra delivery costs may then be incurred by You. “Leave Next Door” etc instructions if accepted will mean the goods travel at Your risk. Changing delivery addresses is extremely unreliable once the Goods have left Us. We will notify You by email to let You know that Your Goods have been dispatched. We rely on You to tell us if Your Goods have not arrived. We therefore do not entertain claims for non delivery if You have not notified Us within 14 days of dispatch that the Goods have not arrived.

Installation of Goods

Our fitting instructions will be included with Your delivery. We recommend that You read fitting instructions fully before starting to fit Your Goods. If You have any questions about fitting please contact Us. We will not be held responsible for any problems encountered in installing Your Goods.

The sets of instructions that We provide have been compiled through trial and error and experience and include design tips and ideas. They should only serve as a guide and cannot be blamed for bad installation or problems arising from installation.

Returns Policy

If Your Goods are defective on delivery, You are entitled to return them to Us provided You have first contacted Us by telephone, e-mail or in writing and We have agreed that the Goods should be returned to Us. Any claim of Defective Goods must be made within 14 days of delivery of the Goods.

The Goods should be returned to Us in the packaging they were received in and securely sealed. If in doubt please Us it appears that the Goods are defective, We will promptly arrange to deliver replacement Goods free of charge or, if You request, a full refund of the price of the defective Goods.

The rights You have do not limit Your statutory rights as a consumer.


No statement, description, or recommendation contained in any catalogue, price list, advertisement, communication, the pages of this website or by any employee or agent of Windowfilm.ie shall be interpreted so as to enlarge, vary or override in any way of these terms and conditions.

Events beyond our control

We shall have no liability to You for any failure to deliver Goods You have ordered or for any delay in doing so for any damage or defect to Goods delivered that is caused by any event or circumstance beyond Our reasonable control including, without limitation, third party default, strike, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.


If any part of these terms and conditions is unenforceable (including any provision in which We exclude Our liability to You) the enforceability of any other part of these conditions will not be affected.


We are fully committed to protecting Your privacy and will not disclose Your information to any third parties.